Jan 13, 2014

How To Choose A Quality Daycare Centre

How to choose quality child care and checklist

You are enrolling your child in daycare. It may feel like this is the biggest and most important parenting decision you'll ever make. How do you go about choosing a quality daycare program? What does quality child care look like?

As a former early childhood professional with over 20 years of experience, I am often asked for advice as to how to choose a child care program. 10 years of my work experience involved directing and managing early childhood programs, so I have some insights as to what quality care looks like. I thought I would take this opportunity to share these insights with you today.

At the end of this posting I have included a free printable checklist to help you with your search for a high quality childcare centre.

The Preliminary Steps
  • The first step is to familiarize yourself with your provincial or state daycare standards. This will help you when you are assessing the childcare programs you are visiting. The centres you visit should not only meet these standards but should exceed standards in a number of areas.
  • Not-for-profit child care centres are usually the absolute best in quality. The reason being is that they don't have an owner/operator needing to make an income. Often not-for-profit centres get access to more funding (grants, etc.) and thus usually have more qualified, certified staff.
  • When visiting centres ask how many staff are fully qualified in EACH room. Look for a minimum of 50-75% of the staff with full qualifications. Also investigate if the staff have their Early Learning and Child Care Diplomas. Believe it or not, some government agencies assign full qualifications to individuals who hold Child and Youth Care Degrees and Bachelor of Education Degrees. These are not as specific as Early Learning and Child Care diplomas. This is not saying that caregivers holding these qualifications have less of an ability to care for children; you just want to make sure that an entire program room isn't staffed with individuals who do not have Early Learning and Child Care diplomas.  
  • If your province or state has a child care accreditation agency, then look for an accredited centre. Accredited centres have made a voluntary commitment to quality childcare and often work on continuous improvement of their services.
  • Make a list of all the questions you wish to ask the child care centre before you visit the programs.

Visiting Daycare Centres
  • Schedule several visits to the centre. You want to see the routine at different times of the day. If a centre discourages you from visiting at a particular time, then be cautious. The only time they should discourage visiting is during nap time (because this would obviously upset/disturb the children). Otherwise all other visiting times should be permissible. 
  • Schedule numerous visits at various times; drop-off, pick-up, lunch time, outside time to see how routines are handled. Are the children rushed? Do the staff speak with families at drop-off and pick-up time? Preferably your first couple of visits should be without your child. If you are bringing your child then make sure to bring an extra set of eyes/hands. This frees you up to focus on communicating with the staff, looking around, and getting your questions answered.
  • Ask how long the staff have been there. Child care is not a very good paying field, so there's usually quite a bit of staff turnover (this happens even in good quality centres). However, if many staff have been there for three-four years or more, that's often an indicator that the centre is of good quality.
  • Talk to the staff. A little nervousness is to be expected as many people may be a little shy with someone new. Are they generally friendly? Ask them about their day. Ask them if they like working at the daycare. Ask them how long they have been with the program. 
  • Ask the director/manager and the staff what sort of professional development opportunities are available to them. A current knowledge about the Early Learning and Child Care field is a key indicator to quality.
  • Is there an open-door policy? Can you drop in to check on your child at any point in the day? Quality centres encourage parents to visit and be involved with the program.
  • Ask the director/manager is there anything that the centre could improve on. All quality programs are continuously planning for/striving for excellence. 
  • If your child has any extra needs, how will the centre handle these needs (i.e. anaphylaxis to eggs, takes regular medication, asthma, etc.)?
  • Visit the centre with your senses. Do the majority of the children look happy? What does the centre sound like? Are there giggles, coos, children talking, and laughter? What does it smell like? Does it smell clean? Is there the aroma of a delicious lunch floating through the air? What does the daycare look like? Is it visually appealing? Is it inviting? If you were a child, would you want to be there?
"Space has to be a sort of aquarium that mirrors the ideas, values, attitudes, and culture of the people who live within it." ~ Loris Malaguzzi, the founder of the Reggio Emilia aproach.
  • I have a whole Pinterest board dedicated to aesthetically pleasing child care spaces. You can check it out here:


  • How do the staff speak with the children? Are they respectful? How do they navigate conflict? Are they warm and friendly with all the children?
  • Look at the centre's documentation. Look through daily schedules, programming and planning sheets, menus, evacuation procedures, and the last year or two of licensing reports. If a centre refuses to share their licensing reports with you, scratch them off your list and move on. They are most likely trying to hide something.
  • Listen to your heart/follow your instincts. If something doesn't feel right, acknowledge and respect those feelings.

Follow-up
  • Make sure to ask the centre for references and call the references. A former parent's testimony can speak volumes.
  • Call your local licensing authority and check if there's any concerns with the program.
  • Once you've narrowed your search, bring your child to the centre and observe their impressions. Watch how adults interact with him/her. How do the children act around him/her?
  • Ask the director/manager and/or staff how they will help your child adjust to the program. A quality program has an action plan to help children adjust (i.e. they allow a comfort item for your child; they post a picture of your family in the child's locker or frame it so the child can carry it around; they have a graduated attendance of one hour on the first day, three hours on the second day, etc.)
I just read about how to choose a quality daycare and got a FREE checklist from @DeliberateMom
A Checklist
  • Not sure if you can remember all these things? I've included a FREE printable checklist for you to download and use as you visit daycare centres. The top of the checklist includes a spot for the centre's name, a section to document the director's name, fees, etc. The checklist includes a variety of quality indicators which are framed to be answered with a yes/no response. There is also a section for questions with space to write responses and a section for your own notes. This three page document will surely help you on your quest to find a child care program that works for you and your child. 


Best wishes to you as you seek out a quality child care program. I hope that this article has provided some help to you as you navigate the decision of choosing a daycare.






16 comments:

  1. What a great resource! We've thankfully never had to use day care, but I'm keeping this handy for friends that do. Thanks for the wonderful information :)

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    1. Thanks Cassidy! This posting was definitely a labour of love. So happy you'll be sharing it with friends.

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  2. This is a great list! As a social worker I would also ask if staff have their Criminal Record Check AND their Intervention Record Checks (if applicable) and First Aid and to actually look at them!

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    1. Thank you! I've included record checks and first aid certificates in the downloadable checklist. Child welfare/intervention checks really vary based upon region don't they? I didn't include it on the list for that reason but in Alberta I know we have them and I would definitely request to see them as well.

      Thank you for visiting!

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  3. This is a wonderful resource Jennifer! I feel so blessed that we have our nanny, but if we didn't this would be such a huge help for me going to look at a daycare! There are a lot of things that you don't think about, like visiting at multiple times to see how interactions are. Love that!

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    1. Thanks Tiffany! It's amazing how "revealing" visits to a childcare centre can be if you go at different times of the day. If you ever have a friend who needs some guidance to choose childcare, please feel free to share.

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  4. This is awesome Jennifer. Currently Madison is at home where she receives services but I was thinking of placing her in full time daycare. There isn't much choice on base but there are outside daycares that I can look into. This is really helpful.

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    1. I'm so glad you find this to be a useful resource! I hope it helps you in making a choice you and your family will be happy with.

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  5. These are great tips! This is something I often think about. We don't have kids yet, but when we do I of course would like to choose the absolute best day care for them. It would be so awesome if one of us could stay home with the baby, but I don't think we'd be able to make that happen.

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    1. Glad you enjoyed these tips. When the time comes to choose a child care centre, maybe you can use the checklist I made.

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  6. I feel like this is written just for me! I needed this post more than you know, thank you so much for all the insight! With your background, you are a real authority on all things daycare and I appreciate sharing your wealth of information, woo hoo!

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    1. That's funny because I was thinking of you when I wrote it! I'm often asked for childcare advice... now I have a post (and checklist) to refer friends to! I'm so excited that this will be of help to you.

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  7. Wow, this is super informative. You really gave some good tips and ideas for things to think about when looking for a centre. Love the printable too, I'll have to send some friends your way!

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    1. I'm thrilled that you found this so helpful Jessica! Thank you.

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